Sunday, 9 February 2014

Resolving interpersonal conflict


Interpersonal conflict can happen very easily since even small issue like bad tone in communication, difference of lifestyle and culture may give rise to it. From definition, implies significant resentment and discontent caused by disagreement, which may contribute to team discord or even break-off of relationships. Thus it is never easier for us to learn to handle such critical communication problem.

One of the interpersonal conflicts I have encountered happened in the second year of high school, which occurred between my father and me. I wished to leave for universities outside China at that time. However, my father always wished me to enter a university and study medicine in China. He hoped to change my mind so that he always changed the topic to the advantage of studying medicine and being a doctor in China when we were discussing about studying abroad. Then one day I felt impatient and said why you are always trying to prevent me from going abroad instead of respect my decision. My father got angry  later and did not even want to talk to me in the next few days.

Although my father supported my choice at last, I regretted having the bad tone at that time all the time. Issue like this should be handled better. Maybe at that time I just needed to be more patient, put myself in my father’s shoes, letting him accept my decision little by little then the conflict will be avoided. And even after saying in bad tone I could try to make up by apologizing immediately, and then find a proper occasion to sit down with my father exchanging thoughts, telling him how I desire to have the opportunity to live a different life.

To conclude, I may share three small tips on resolving interpersonal conflicts. First, always be patient to listen to others’ stories. Second, don’t hesitate to apology when the interpersonal conflict is actually caused by you. Last but not least, even if you think you are the one on the side of justice, you should give the other side the chance to explain and time to accept your opinion.